Refund policy

Due to the intimate nature of underwear, we do not accept returns or exchanges for hygiene reasons.

That said, your satisfaction means everything to us.
If you're a first-time customer and have sizing or other issues, feel free to reach out within 15 days of delivery— we're always happy to help and will do our best to make it right. While we can’t offer standard exchanges, we may provide a one-time size replacement for new customers, at our discretion.  

What we can help with:

• Wrong item received? We’ll replace it.
• Product arrived damaged? Let us know immediately.

Please contact us within 15 days of delivery and include a photo of the product. Once confirmed, we’ll arrange a replacement at no extra cost.

Need help?

Email us at info@airfitlife.com with your order number, a description of the issue, and photos if applicable.
Our team will respond as quickly as possible to make things right.